DaaS Platform Senior Architect (Resware) | SITA | United Kingdom - London
DaaS Platform Senior Architect (Resware)
Location: United Kingdom - London |
Full time
|
Job opening ID: 8707
Purpose
SITA has a full-time opportunity for an
experienced Lead Architect to define, design, build and grow our cloud
based Desktop As A Service and End User Computing product offering. This
is both an architecture and 'hand-on' opportunity on a cross-functional
team. The ideal candidate will be managing the end'to-end integration,
service level definitions, measurement and reporting, security, and
business continuity of all the components which compose the underlying
infrastructure of DaaS. Our agility to provide innovative solutions will
set us apart from our competition.
Moreover, SITA is rapidly evolving to embrace the changes which are
implied by the Cloud Service Model. To this extent, the ideal candidate
should have a good understanding of key operational processes in a
Service Provider environment.
The ATI Cloud mission covers the following functional areas:
- Designing and delivering advanced Cloud based DaaS solutions to ATI customers
- Transitioning knowledge of the Cloud infrastructure and services to Operations
- Translating business requirements into systems, applications and
process specifications, developments and implementations, in close
partnership with Central Operations and Solution Lines.
- Identifying new market needs through new technology to support ATI
Cloud business transformation and developing innovative commercial and
community services for the industry
POSITION PURPOSE
The position requires an individual to utilize their skills in the
consulting methodology, server-based computing concepts, Citrix and RES
products and technologies, software installation, and networking skills
on client engagements.
The candidate must be able to lead and individually solve problems
proactively and seek help from a wider forum if needed (i.e. suppliers,
knowledge base, manuals, etc.) when necessary. The position requires a
team player that seeks to supplement their skills through the use of
project experience, self-study manuals, and point of need training. Good
written and verbal communication skills are also required.
The candidate is primarily engaged on customer initiatives or
professional services engagements. The candidate will lead the technical
aspects and the development of project deliverables of standard
customer engagements of medium to high complexity.
The candidate is responsible for designing and implementing Citrix
XenApp, Citrix Netscaler, Citrix AppDNA's application migration solution
on customer sites, importing applications, setting up auto sequencing,
forward path scripts, generating reports and remediating reports;
The candidate will provide product demonstrations, technical training
and evaluations of Citrix and RES suite of applications to the platform
team. Upon completion provides a written report to handover by detailing
the work completed.
Remuneration
Competitive Salary and Benefits
Key Responsibilities
The
candidate works on internal and customer facing consulting projects of
low-to-medium complexity with significant responsibilities for
completion of entire project sections. The Candidate also lead
"standard" projects of low complexity.
-Emerges as a significant contributor and leader on project efforts,
with the ability to assume responsibility/ownership for entire project
components.
-Grows technical capacity beyond the core Citrix products and underlying
technologies. Able to breakdown complex problems into manageable pieces
and follow a structured process to resolve them.
-Holds teammates accountable for their commitments and helps coordinate team activities to ensure task completion.
-Stays up to date on the latest tools, methods, and measures both within Citrix and in the industry.
-Proactively, clearly, and openly shares information and ideas with others; asks for, listens to, and uses feedback and input.
-Talks openly with others, inside and outside of the company, about the things happening at Citrix.
-Prioritizes and focuses on what is most important for their individual
deliverables, with consideration for the impact on team deliverables.
-Thinks and acts in terms of 'We,' rather than 'Us vs. Them'
-Meet with project stakeholders to scope out work and set out the detail
in the statement of work (SOW), this must be agreed before any on site
work takes place.
-Ensure that the customer is equipped with the correct technical information and skills to continue business as usual.
-Plan and prepare implementations with project management skills to ensure a smooth execution against the SOW.
-Adapt to changing customers' needs and goals ensuring customer confidence and focusing on results throughout engagements.
-Own and project manager technical evaluations by working with prospects through proof of concept testing and implementation.
-Understanding the quotation phase of the sales process by providing
qualification of opportunities from a technical perspective, then
providing implementation pricing surrounding any services to be offered.
-Ensure that any customized solutions are fully documented and understood by Technical Support.
-Deliver training to customers on site and remotely to agreed objectives and departmental standards.
Education & Qualifications
Degree
in a technical discipline (e.g. Computer Science, Engineering,
Mathematics, etc.) or sufficient work experience to demonstrate
proficiency at this level.
Experience
-Citrix Xenapp 6.5, 7, 7.5, Xendesktop design and deployment
-RES certified on Workspace and Automation Manager
-Netscaler design and deployment
-How to package software, MSI's/ exe's
-Experience with Microsoft SCCM & Active Directory
-Sequencing Microsoft App-V or Citrix XenApp technology
-SQL / scripting experience
-Deploying Windows 7 or XenDesktop
Profession Competencies
Business Acumen
Applications Support
Infrastructure/Platforms
Application Development
Telecommunications Network
Database Design and Management
Business Analysis
Architecture
Information Security
Software Quality Processes
Core Competencies
Adhering to Principles & Values
Creating & Innovating
Customer Focus
Results Orientation
Teamwork
Communication
Impact & Influence
Leading Execution
Developing Talent
Managing Performance
Additional Information
Must have Citrix and Res
SITA Overview
We are the world's leading specialists in air transport communications and IT solutions.
We deliver and manage business solutions for airline, airport, GDS,
government and other customers over the world's most extensive network,
which forms the communications backbone of the global air transport
industry.
Created and owned by the air transport community, SITA is the
community's dedicated partner for information and communications
technology. As a team of industry experts, our know-how is based on
working with customers across the global air transport community. Almost
every airline and airport in the world does business with SITA.
With a customer service team of over 1,700 staff around the world, we
invest significantly in achieving best-in-class customer service,
providing integrated local and global support for both our
communications and IT application services.
http://www.sita.aero/node/11230
